Perform assigned responsibilities, collaborate with team members, and adhere to company policies.
Strong communication, problem-solving, and work ethic required.
Adaptability, initiative, and willingness to learn are valued.
Responsibilities:
• Lead and mentor a team of product researchers, fostering a collaborative and innovative environment.
• Develop and oversee training programs to enhance the team’s skills in product research and analysis.
• Set clear goals and performance metrics for the team and conduct regular evaluations.
• Guide the team in understanding product categories, user demographics, and market needs.
• Oversee comprehensive analyses of product usage, including user behaviors and challenges.
• Identify strategic opportunities for product improvement and customer engagement.
• Lead the creation of high-quality content that supports product understanding, including FAQs, terms of use, and marketing materials.
• Ensure content strategies align with overall business objectives and drive customer conversions.
• Oversee the legality and strategic use of visual content, coordinating with legal and design teams.
• Oversee the creation of detailed use cases for digital products, highlighting unique benefits and addressing customer needs.
• Ensure use cases are well-integrated into product briefs and marketing strategies.
• Act as the primary liaison between the research team and other departments, such as marketing, product development, and support.
• Lead coordination meetings to align research findings with broader company strategies.
• Provide actionable insights and reports to stakeholders to support decision-making.
• Manage the research team’s workflow, ensuring projects are completed on time and meet quality standards.
• Implement best practices for data collection, analysis, and reporting.
• Monitor team performance and adjust processes as needed to enhance productivity and impact.
Qualifications:
• Proven leadership experience in product research or a related field.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and collaboration skills.
• Advanced knowledge of research methodologies and content strategy.
• Ability to manage multiple projects and adapt to changing priorities.
Benefits:
•Attractive Salary
•2 days off per week
•Social & medical insurance
•Annual Raise
•Fixed Shift
•Yearly Contract