Job description:

We are seeking a dedicated and enthusiastic Customer Service Support Representative to join our team. In this role, you will be responsible for providing exceptional service to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product information, order status, and troubleshooting.
• Resolve customer complaints by identifying the issue and implementing effective solutions.
• Maintain accurate records of customer interactions and transactions in our database.
• Collaborate with other departments to address customer concerns and enhance service quality.
• Provide feedback on customer trends and issues to help improve processes.
• Stay up to date on product knowledge and company policies to provide accurate information.

Qualifications:

• Previous experience in customer service and chat support is essential.
• Fluency in both English (written and verbal) is a must.
• Strong multitasking abilities, particularly in managing several chat conversations simultaneously.
• Excellent problem-solving skills with the ability to troubleshoot in real-time.
• Familiarity with customer service tools such as Zoho Desk, or other chat platforms.
• A positive attitude and genuine passion for helping customers.
• Work rotational shifts & weekends.
• Experience in e-commerce or technical support is a plus.
• Strong team collaboration skills, with the ability to work effectively in a remote setting.

Benefits:

• Attractive Salary
• 2 days off per week
• Social & medical insurance
• Annual Contract
• Fixed Shift

About:

We are seeking a highly skilled and experienced Legal Advisor to join our team. The ideal candidate will have a strong background in providing legal advice, with specific experience in B2B contracts. Familiarity with B2C contracts will be considered an advantage. The successful candidate should possess extensive knowledge and expertise in commercial and business law, as well as the ability to create contracts for new businesses and revise existing contracts.

Requirements:

• Master’s degree in law or relevant certification.
• 4+ years of proven experience as a Legal Advisor or similar role.
• In-depth understanding and experience in providing legal advice on B2B and B2C contracts.
• Strong knowledge of commercial and business law, including corporate law, contract law, intellectual property, data protection, and regulatory compliance.
• Experience in drafting and revising contracts, with a keen eye for detail and the ability to identify and mitigate legal risks.
• Familiarity with international law and experience in revising and creating contracts with companies based in various jurisdictions, such as the UK, UAE, and others.
• Strong analytical and problem-solving skills, with the ability to think strategically and provide practical legal solutions.

Job Description:

• Offer professional legal counsel and guidance regarding B2B and B2C contracts, ensuring adherence to applicable laws, regulations, and company policies.
• Provide expert advice on corporate law matters, including corporate governance, mergers and acquisitions, and compliance with corporate regulations.
• Thoroughly examine and modify existing contracts to address any legal or regulatory issues, ensuring accuracy, clarity, and safeguarding the company's interests.
• Collaborate with internal teams like business development, finance, and procurement to identify legal risks and develop effective contract and corporate strategies.
• Work closely with external legal partners, such as law firms and attorneys, to acquire specialized legal advice and assistance as needed.
• Stay updated on changes in relevant laws, regulations, and industry practices, and proactively communicate these updates to the appropriate internal stakeholders.
• Research and analyze legal issues related to international law, particularly in relation to contract creation and corporate law matters with companies based in UK, UAE, and other jurisdictions.

Benefits:

• Attractive Salary
• 2 days off per week
• Social & medical insurance
• Annual Contract
• Fixed Shift

Job Description: 

A Junior Software Developer is responsible for assisting in the design, development, testing, and maintenance of software applications. They work closely with senior developers and project managers to build and improve software products, ensuring they meet both functional and technical requirements. This role typically involves writing clean, efficient, and maintainable code, debugging issues, and contributing to all stages of the software development lifecycle.

Key Responsibilities:

• Development: Write clean, efficient, and well-documented code under the supervision of senior developers.
• Testing: Perform unit testing and assist in other testing activities to ensure the software runs as expected and is free of bugs.
• Maintenance: Support existing applications by troubleshooting and fixing defects, improving performance, and adding new features.
• Collaboration: Work closely with team members, including senior developers, product managers, and designers, to deliver software projects on time.
• Learning & Improvement: Stay up to date with emerging technologies and best practices in software development to continually improve skills.
• Code Review: Participate in code reviews and adhere to established coding standards and best practices.
• Documentation: Maintain and update documentation for the codebase, development processes, and software solutions.
• Agile Methodologies: Participate in sprint planning, daily stand-ups, and other agile processes.

Education:

• Bachelor’s degree in computer science, Software Engineering, or a related field, or equivalent practical experience.

Technical Skills:

• Proficiency in one or more programming languages such as Java, C#, Python, JavaScript, or Ruby.
• Basic understanding of web technologies (HTML, CSS, JavaScript, and frameworks like React, Angular, or Vue.js).
• Familiarity with databases (SQL or NoSQL) and data modeling.
• Knowledge of version control systems (e.g., Git).
• Exposure to software development methodologies like Agile or Scrum.

Soft Skills:

• Strong problem-solving skills.
• Good communication and teamwork abilities.
• Eagerness to learn new technologies and grow professionally.
• Attention to detail and ability to write clean and maintainable code.

Experience:

• Some hands-on experience through internships, personal projects, or contributions to open-source projects is a plus.
• Familiarity with integrated development environments (IDEs) and debugging tools.

Additional Requirements (optional):

• Knowledge of cloud platforms (AWS, Azure, Google Cloud) or containerization tools (Docker) can be beneficial.
• Go Lang is a plus
• Familiarity with DevOps practices and CI/CD pipelines is a plus. 

Benefits:

• Attractive Salary
• 2 days off per week
• Social & medical insurance
• Annual Contract
• Fixed Shift