Responsibilities:

• Product Understanding and Analysis:

• Conduct in-depth research to understand products, including their usage, category, and customer base.

• Identify key product features, goals, and challenges from a user perspective.

• Analyze product taxonomy and determine subscription models and target demographics.

• Content Analysis and Creation:

• Develop content strategies, including FAQs, terms of use, and product guides, to enhance customer engagement.

• Research and compile relevant information to support product positioning and conversion optimization.

• Collaborate with design and legal teams to produce and approve visual content.

• Use Case and Scenario Development:

• Develop detailed use cases for products to showcase their benefits and address customer pain points.

• Collaborate with cross-functional teams to ensure use cases align with customer requirements and company goals.

• Cross-Department Coordination:

• Work closely with marketing, product, and support teams to share insights and ensure alignment on product strategies.

• Provide product briefs, FAQs, and other support materials to relevant teams.

• Visual Content Design and Optimization:

• Assist in designing and optimizing images and videos for products, ensuring compliance with legal requirements.

• Work with creative teams to enhance the visual appeal and effectiveness of product content.

• Data Analysis and Reporting:

• Utilize data analysis tools to interpret research findings and provide actionable insights.

• Prepare reports and presentations to communicate research outcomes and recommendations to stakeholders.

Qualifications:

• Experience in product research, content creation, or a related field.

• Strong analytical and content development skills.

• Excellent communication and collaboration abilities.

• Proficiency in both Arabic and English is preferred.

Benefits:

• Attractive Salary
• 2 days off per week
• Social & medical insurance
• Yearly Contract
• Fixed Shift
• Annual Raise

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Responsibilities:

• Lead and mentor a team of product researchers, fostering a collaborative and innovative environment.

• Develop and oversee training programs to enhance the team’s skills in product research and analysis.

• Set clear goals and performance metrics for the team and conduct regular evaluations.

• Guide the team in understanding product categories, user demographics, and market needs.

• Oversee comprehensive analyses of product usage, including user behaviors and challenges.

• Identify strategic opportunities for product improvement and customer engagement.

• Lead the creation of high-quality content that supports product understanding, including FAQs, terms of use, and marketing materials.

• Ensure content strategies align with overall business objectives and drive customer conversions.

• Oversee the legality and strategic use of visual content, coordinating with legal and design teams.

• Oversee the creation of detailed use cases for digital products, highlighting unique benefits and addressing customer needs.

• Ensure use cases are well-integrated into product briefs and marketing strategies.

• Act as the primary liaison between the research team and other departments, such as marketing, product development, and support.

• Lead coordination meetings to align research findings with broader company strategies.

• Provide actionable insights and reports to stakeholders to support decision-making.

• Manage the research team’s workflow, ensuring projects are completed on time and meet quality standards.

• Implement best practices for data collection, analysis, and reporting.

• Monitor team performance and adjust processes as needed to enhance productivity and impact.

Qualifications:

• Proven leadership experience in product research or a related field.

• Strong strategic thinking and problem-solving skills.

• Excellent communication and collaboration skills.

• Advanced knowledge of research methodologies and content strategy.

• Ability to manage multiple projects and adapt to changing priorities.

Benefits:

• Attractive Salary
• 2 days off per week
• Social & medical insurance
• Annual Raise
• Fixed Shift
• Yearly Contract

Role description:

We are looking for a talented Web Content Writer to create engaging, relevant, and SEO-friendly content for our website. The ideal candidate should have a strong understanding of digital content strategy, excellent writing skills, and the ability to adapt tone and style for various types of content.

Responsibilities:

• Write clear, compelling, and grammatically correct content for our website, including articles, blog posts, product descriptions, and landing pages.
• Conduct thorough research on industry-related topics to ensure accuracy and relevance of content.
• Optimize content for search engines (SEO) and implement best practices to increase website traffic.
• Edit and proofread content before publication to ensure quality and consistency.
• Stay updated on industry trends and incorporate them into content strategies.
• Research, write, edit, and proofread technical documents such as user manuals, installation guides, release notes, API -documentation, and technical specifications.
• Collaborate with product managers, engineers, marketers, designers, and other teams to plan and develop site content, style, and layout, also other subject matter experts to gather information and ensure accuracy of technical content.
• Organize and maintain documentation repositories and version control systems to ensure documentation is up-to--date and accessible.
• Ensure documentation adheres to company standards, style guidelines, and regulatory requirements.
• Conduct usability testing and gather feedback to continuously improve documentation quality and user experience.
• Work closely with cross-functional teams including product development, customer support, and marketing to deliver comprehensive documentation solutions.

Requirements:

• Proven work experience as a Web Content Writer, Copywriter, Technical Writer, Technical Editor, or similar role.
• Excellent writing and editing skills in English.
• Strong research skills and ability to translate complex information into easy-to-understand content
• Ability to grasp complex technical concepts and make them easily understandable in text and visuals.
• Proficiency with technical writing tools and software (e.g., Microsoft Word, Adobe FrameMaker, MadCap Flare).
• Familiarity with version control systems (e.g., Git) and documentation management tools.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Understanding of SEO principles and experience with keyword research and optimization.
• Familiarity with content management systems (CMS) and basic knowledge of HTML/CSS.
• Ability to meet deadlines and work independently.
• Bachelor's degree in English, Journalism, Communications, Marketing, or a related field (preferred).

Preferred Skills:

• Experience with digital marketing strategies and content distribution.
• Knowledge of analytics tools (e.g., Google Analytics) to track content performance.
• Basic graphic design skills or familiarity with design software (e.g., Adobe Creative Suite).
• Knowledge of XML authoring tools and markup languages.
• Experience with graphic design tools for creating visuals (e.g., Adobe Illustrator, Visio).
• Understanding of Agile development methodologies.

Benefits:

• Attractive Salary
• 2 days off per week
• Social & medical insurance
• Annual Contract
• Fixed Shift